Private Banking - Client Center Internship

Date: 24-Mar-2023

Location:

Brussels, BE, 1040

Degroof Petercam is a unique blend in many ways: we bring together different expertise under one roof. We have Belgian roots, and we operate internationally. For more than 150 years, we have been an independent financial partner for institutional investors, companies and private clients and we have our own decision-making powers. In addition, we are constantly on the move to serve our clients in the best possible way. At Degroof Petercam Private Banking, expertise is at the service of our clients. We offer them solutions in close collaboration with other departments such as asset management, estate planning, lending, private equity, art advisory and corporate finance. The goal of Degroof Petercam is to manage personal or professional assets of clients, protect them against unforeseen events, finance their projects, diversify their investments and give them a social dimension.

Context

The Private Banking Client Center team is looking for a general support intern from mid-June / early July 2023 onwards. The team is divided in three sub-teams: commercial services, digital care, and operational excellence.

Your Position

Depending on business priorities and ongoing projects, you could support them with the following activities:

Commercial Services
•   Order execution: buy and sell orders
•   Cash transfers
•   Regulatory follow-up: Mifid documentation & AML questionnaire
•   Creation of mail templates
•   Update of our internal Wallstream (Intranet) page
•   Client data analysis via dedicated programs
•   Data cleaning in our systems

Digital Care
•   Help clients with connection issues on their digital portal My Degroof Petercam
•   Support in the roll out of digital projects
•   Update of documentation & internal user guide

Operational Excellence
•   Fee handling: calculation of client (management) fees to pay
•   Update of documentation & internal user guide
•   Support in order validation: list of negative cash statements, investments of dividends, etc.

Your Profile

Are you the one we are looking for?
•   You are currently studying in a field related to Economics in general or have some sort of Economic background.
•   You are fluent in French or Dutch with a good knowledge of English.
•   You have solid Microsoft Office skills, and you are eager to learn CRM tools as well as banking software.
•   You are available 4 or 5 business days per week. We offer flexible working hours: 8am-4pm, 9am-5pm, 10am-6pm.
•   You are communicative, a team player, and have strong interpersonal skills.
•   Independence, responsibility, and rigorousness are characteristics we particularly value.
•   You are organized, flexible, and can thrive in a fast-paced environment.

Our offer

Our company offers a stimulating environment for those who want to be challenged intellectually. You’ll be stretched, because we count on you to share our ambitions and to come up with solutions for complex matters. The impact of our work goes beyond profit. Looking at our business from a broader perspective, we influence our entrepreneurial networks to invest in the economy and, ultimately, in society as a whole. In other words, working at Degroof Petercam also means contributing to economic development, today and for generations to come.