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Service Line Manager Digital

Date:  04-Aug-2022

Brussels, BE, 1040

Our company is quite a fascinating environment to work in, especially if you want to move forward. In fact, there are plenty of opportunities to seize for those who challenge the obvious and who want to make a difference. Degroof Petercam is a unique blend in many ways: we have different métiers under one roof. We have Belgian roots and we operate internationally. We’re independent and we have decision power. On top of that, we’re continuously in motion to deliver our clients the best possible services. You’ll be part of a company of experts who aim for nothing less than excellence. Our expertise is based on highly skilled & talented people who are passionate about what they do. At Degroof Petercam, you can do what you love, put your skills into practice and develop your talent. We value proximity, which allows you to collaborate closely with your team and to reap the rewards of your work.


Degroof Petercam is currently implementing an ambitious Digital Transformation program, aiming at supporting the business strategy of the group and meeting our customers expectations. Our Digital IT Team's mission is to support this Digital transformation through the implementation of new digital journeys for the entire group (Private Banking, Asset Services, Asset management and investment banking). 
Its role is to implement and manage the set of new applications, solutions, tools and integrate them into our IT landscape.
As service line manager you ensure the technical delivery of the digital roadmap, you manage and coach the IT Digital team.
You will be working in the IT Digital team in the Brussels Offices of Degroof Petercam but are ready to travel occasionally if needed.
You are an energetic Service Line manager that combines a good technical background with knowledge in banking processes and excellent people management skills.

Your Position

People Management

  • Inspire the team and show energy & passion
  • Stays one step ahead in the domain of expertise and applies learnings in its specific context
  • Encourages team members to develop themselves and facilitates this (e.g. providing training opportunities) 
  • Identifies top performance and take action at an early stage for underperformance.
  • Supports talent acquisition and retention management activities (e.g. interview applicants)


Delivery & Collaboration

  • Manage capacity of the Team
  • Ensure that the team follows consistent methodologies
  • Proactively mitigate the risk of the ongoing projects
  • Support the team to stay aligned with the portfolio planning & IT delivery
  • Understand and influence the product backlogs to ensure that it is aligned with the project capacity and committed project delivery dates
  • Work in collaboration with the Digital product manager and Other IT teams

Your Profile

  • You hold a Master or a Bachelor’s degree
  • You have minimum 3 years of experience as a people manager
  • You have solid experience in epic delivery coordination
  • A good knowledge of the financial field is an asset
  • You have strong communication skills, with focus on both business value and technical solutions


You have:

  • Proven experience in Agile and Scrum
  • Functional and technical experience with API services 
  • Teamwork and collaboration skills to work across organizations and cross-functional teams
  • Experience with continuous delivery
  • Proven experience in new technologies, and more specifically in digital (website, mobile applications, ...
  • Proven experience in epic delivery coordination
  • Knowledge of IT Security Minimum Standards (Identity & Access management, Security Monitoring, Operational Resilience, …)
  • Work experience with IT risk management and IT risk governance

Our offer

Our company offers a stimulating environment for those who want to be challenged intellectually. You’ll be stretched, because we count on you to share our ambitions and to come up with solutions for complex matters. The impact of our work goes beyond profit. Looking at our business from a broader perspective, we influence our entrepreneurial networks to invest in the economy and, ultimately, in society as a whole. In other words, working at Degroof Petercam also means contributing to economic development, today and for generations to come.

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